About Us
Award winning family run company operating for over 30 years in Dublin passenger transport & tourism. Dualway started business as a private coach hire company in 1978 expanding in to Dublin sightseeing tours in 1994. In 2000 Dualay become a founding member of City Sightseeing, the now global sightseeing brand.
In 2004, Dualway became the first transport/sightseeing operator to participate in Failte Ireland's Service Excellence Programme (Optimus) traditionally a hospitality excellence programme. Since 2004 Dualway has received four Service Excellence Awards from Failte Ireland, recognising its ongoing commitment to customer service excellence. In 2007 The Group was recognised for innovation when it was awarded the Dublin Tourism Business Award in the Tourism/Transport sector for being the first operator to introduce a multilingual tour to Dublin. In July 2010 The Group became the first transport operator or Irish attraction to receive the Optimus Mark of Excellence from Failte Ireland, an award that is linked with the EFQM.